At LACASA Center, the spirit of diversity and inclusion is encouraged and infused into everything we engage in—from the community education programs we develop and the crisis shelter we operate, to the employee benefits/programs we offer and the social outreach initiatives we spearhead. It is our belief that opportunity, access, resources, and rewards should be available to, and for, the benefit of all.
Our nonprofit organization celebrates its 40th anniversary in 2021. We have a long history of providing life-saving and life-changing programs for victims of child abuse, domestic violence and sexual assault. Our independent, locally-based agency is the only organization of its kind in Michigan—and one of just a few in the nation—that provides comprehensive wrap-around services for all victims of abuse under one roof. This streamlines access to services for victims and their families, and helps reduce the trauma of seeking multiple services at separate agencies.
Since our organization was established in 1981, we have evolved to offer more than 30 programs and services that help empower victims of abuse as they rebuild their lives. If you are passionate about our mission, we invite you to explore a career with LACASA Center.
GENERAL DESCRIPTION: As a helpline advocate you will be responsible for maintaining the crisis phone line and business phone. Additionally, this position interacts with shelter residents and facilitates meeting their needs as they arise.
QUALIFICATIONS: We require a Bachelor’s degree in one of these areas: social work, sociology, psychology; consumer/community services; family ecology, family studies, family and/or child development; and/or a related field. Experience with domestic violence, sexual assault and child abuse preferred. Skills required for this position include empathy, organization, record keeping, crisis intervention, and communication.
LACASA is proud to be an equal opportunity employer and workplace. We are committed to equal employment opportunity regardless of race, color, ethnicity, national origin, or citizenship status; religion; age, marital status or pregnancy status; physical or mental disability; gender identity/expression or sexual orientation; or Veteran status.
If you meet the qualifications and requirements for this position, we invite you to email your cover letter and resume to firstname.lastname@example.org.