March 23, 2020


Our Administrative Offices Are Closed Indefinitely

LACASA Center announces an expanded series of preventative initiatives as it responds to the threat of COVID-19.

On Tuesday, March 23, 2020, our administrative offices and program facilities are closed to the general public until further notice. The following changes also will take effect:

Crisis Shelter: LACASA’s 24-hour Crisis Shelter becomes the only entry-and-exit access point at the facility. The shelter—and our Safe Pet Place—continue to be open for victims of abuse who are seeking immediate shelter for themselves, their children, and their pets. We have numerous safety protocols in place at the shelter, which include a comprehensive intake screening process. We encourage victims and survivors to reach out to us around-the-clock with questions, concerns, or for immediate assistance at 866-522-2725.

Current Clients: Our counselors and legal advocates will communicate with current clients regarding individual appointments or remote conferencing appointments. Clients can call LACASA’s 24/7 Helpline with questions at 866-522-2725.

Personal Protection Orders: All legal advocacy assistance with Personal Protection Orders is by appointment only. Walk-ins are prohibited at this time. Call LACASA‘s 24/7 Helpline to schedule an appointment at 866-522-2725.

Classes, Workshops & Events: All client groups or public gatherings which are hosted by LACASA are cancelled or postponed indefinitely. Please check our website for more information at lacasacenter.org/news.

General Public: Our administrative offices are closed. Please call our 24/7 Helpline at 866-522-2725 to leave a message with a member of our team.

Thank you first your patience and understanding during this critical time.

March 17, 2020


Client services remain open; other programs & events are postponed indefinitely

As we rapidly respond to challenges presented by the Coronavirus (COVID-19), we want to share with you what is happening “within these walls.”

Our Administrative Team is in close communication with local, state and federal health agencies, all of which continue to issue new or expanded safety procedures and protocols.

We have implemented a series of initiatives over the last week aimed at protecting our clients, shelter residents, volunteers, staff, supporters, and the greater community.

While many client services will remain in place, a variety of programs will be cancelled. Here is the run down.

What’s Open

Crisis Shelter: Our Crisis Shelter remains open 24/7. We have a stringent intake screening program in place. We also have instituted additional health and safety procedures throughout the shelter and its communal living areas. We encourage our supporters to share with victims–who may be ready to leave an abusive relationship–that our shelter is open and all victim services are available. During times of uncertainty, abusers often use fear-of-the-unknown as a way to control victims. We want victims and survivors to know that they are not alone and that we are here to assist them.

Helpline: As always, our helpline advocates are available around-the-clock to provide immediate assistance for victims, survivors and the public.

Sexual Assault Response Center: Our sexual assault response team continues to provide 24/7 services for victims and survivors of sexual assault. Our Sexual Assault Nurse Examiners are on-call to conduct forensic exams.

Client Services: Our counselors and legal advocates are in direct communication with clients to arrange one-on-one appointments and consultations. All areas of our facility are subject to hourly disinfectant and sanitation protocols.

Staff Availability: Preventative measures are in place to mitigate the spread of the virus within our facility. Supervisors are working with staff members to arrange staggered scheduling, remote work, and remote conferencing capabilities as needed.

What’s Cancelled, Closed or Postponed

Volunteers: We have notified our volunteers that they should not report for their regularly scheduled assignments. State and federal agencies have recommended or mandated very specific social distancing and crowd gathering limitations. We, thus, are asking our volunteers to stay at home until we have a greenlight to welcome them back.

LACASA Center employs more than 70 staff members; operates a 24/7 Crisis Shelter; a 24/7 Sexual Assault Response Center; and a myriad of programs for clients and their children. The scope and breadth of the organization’s work is unique and requires us to be vigilant about limiting the number of people who enter and exit our facilities. LACASA will continue to proactively initiate safety protocols that protect the health and well-being of our team and our community.

Store: The LACASA Collection, our charity resale boutique in Howell, is temporarily closed until further notice. Customers can still shop from anywhere, at anytime, by visiting the Collection’s Online Boutique at shopatlacasa.org.

Donations: We currently are prohibited from accepting any physical donations (food, clothing, dry goods, etc.) at LACASA Center or at the LACASA Collection, with the exception of monetary donations and gift cards. To make a monetary donation online, visit our Ways to Give page. For future reference about our needs, see our Wish List.

Status of Programs & Events:

~ Cinderella’s Closet – Postponed

~ “Plant a Pinwheel Garden” Celebration – Cancelled

~ Sexual Assault Monthly Workshops – Postponed

~ Fathers Only Group – Postponed

~ Nurturing Parenting Program – Postponed

~ Assailant Intervention (DAIP) Group – Postponed

~ Committee Meetings & Group Meetings – Postponed

Thank you for your continued support as we quickly maneuver to keep our clients, volunteers, staff, supporters, and the greater community safe.

More than a Shelter