GENERAL DESCRIPTION: The front office volunteer is responsible for answering the business phone lines, greeting guests and providing general office support. This position requires strong organizational and communication skills, a pleasant and professional demeanor, familiarity with Microsoft Office programs, and the willingness to work with administrative staff to ensure that multiple services are provided in an effective and efficient manner.
QUALIFICATIONS: Minimum requirement of a high school diploma or GED. This position requires a criminal background check. Completion of LACASA’s Core Volunteer Training is encouraged but not required. A brief orientation is required.
Provide clerical and administrative support to all LACASA staff
Maintain confidentiality in all aspects of client, staff and agency information
Answer the business phone lines, transfer calls
Greet guests and clients
Accept in-kind donations
Responsible for mail pick-up, opening and distribution
Monitor and distribute faxed documents
Identify Room Reservations calendar when asked
Inventory, order and distribute supplies as directed
Order lunch for monthly Board of Directors meetings
Maintain file cabinets in front office- grants, program reports, etc.
Accept cell phones for the cellphone donation program & send in when appropriate
Perform other duties as assigned
SHIFT DETAILS: This is a part-time volunteer position that involves working a four-hour shift. You may commit to working a four-hour shift once a week, or a four-hour shift once a month. You may work additional shifts; however, we desire a firm time commitment. Morning shifts are from 9 a.m. – 1 p.m. Afternoon shifts are from 1 p.m. to 5 p.m.
SUPERVISOR: Administrative Assistant
If you are interested in learning more about this key volunteer opportunity, please contact:
LACASA’s Volunteer Coordinator